Rebooking and cancellation

If you need to change or cancel your travel plans because of the COVID-19, you have multiple options. It’s also possible that the airline has to cancel your trip. We’ve gathered the most asked questions and answered them for you.

Changing your flight

If you want to postpone your flight and booked your ticket via KLM, you can do this via My Trip. There are several rebook possibilities, depending on if your flight was cancelled by KLM or Air France. We recommend you to first review the rebook policies on this page to know your options.

Rebooking

Rebook policies

The policy that applies to your trip depends on your scheduled departure date. Not sure what your departure date was? Check the confirmation e-mail you received after booking your flight.

If your flight has not been cancelled by the airline, you can only change your booking before the scheduled departure of your flight.

Note that separate policies are in place for:

Most asked questions